Systemic diagnostics that read the real maturity behind your documents, decisions, and digital journeys.
This service reads the “Systemic Maturity” behind what you already have: documents, reports, investigations, strategic plans, leadership behavior, and key web pages. The result is a Systemic Maturity Report (SMR®) that shows where you stand and what needs to change.
Using STT® – Systemic Transformational Thinking, SMS® – Systemic Maturity Scale, SMR® – Systemic Maturity Report, and SEM® – Systemic Execution Model, we go beyond surface compliance and checklists to see how thinking, risk, and decisions actually work in practice.
Using the STT® model and SMS® scale, diagnostics can be applied to the way a leader or professional thinks, writes, and decides. The inputs can include emails, reports, decisions, investigations, performance reviews, and formal communications produced by that person.
- • Leaders, executives, and key decision-makers.
- • High-potential professionals or fellowship candidates.
- • Leadership appointments, promotions, or critical assignments.
- • Coaching or mentoring programs that need a real baseline.
The goal is not to “label” people, but to see their current “Systemic Maturity” level, the risks that come with it, and the realistic next steps for improvement.
Many organizations have policies, procedures, and investigation reports that look correct on the surface but hide serious systemic weaknesses. Diagnostics expose what the documents imply about your real maturity, integrity, and risk handling.
- • Policies, procedures, operating manuals, and governance frameworks.
- • Investigation reports, incident analyses, and safety or compliance cases.
- • Contracts, MoUs, SLAs, and outsourcing arrangements.
- • Strategic plans, dashboards, and executive presentations.
The SMR® report connects document content with decision patterns, risk posture, and the quality of cause–effect reasoning across your system.
At the organizational scale, diagnostics use a portfolio of inputs (documents, decisions, cases, minutes, dashboards, key web pages) to derive an “SMS® profile” for the entity or leadership team.
- • Boards, committees, and executive leadership teams.
- • Safety, quality, or risk functions that handle sensitive issues.
- • PMOs and strategy units driving critical transformations.
- • Universities, regulators, and non-profits managing complex mandates.
The SMR® narrative highlights where the organization is structurally strong, where it is fragile, and which specific decisions will move it up the SMS® scale.
A digital journey is the full path a user takes from first contact to real action: landing page → exploration → decision → payment or registration. Using SWX® Psycho-Visual & Behavioral Web Design lenses, diagnostics read how visual gravity, emotional flow, cognitive load, and decision triggers behave across that path.
- • Service landing pages and their follow-up steps.
- • Registration, booking, or payment flows that should not lose serious buyers.
- • Critical journeys where trust, clarity, and behavior directly affect results.
The goal is not just to “improve UX”, but to align design, psychology, and decisions with Level 4 “Systemic Maturity” thinking.
Behind the scenes, your inputs are not treated as “papers to review” but as windows into your thinking architecture. Each paragraph, decision trail, escalation, omission, and visual choice becomes a clue in the STT® reading.
Patterns are then mapped to the SMS® scale and synthesized into SMR® insights. The outcome is a structured narrative: where you stand, where fragility hides, and which exact moves would reflect Level 4 “Systemic Maturity” in practice.
The final step connects to SEM®: a short, prioritized set of execution moves instead of a long wish-list of abstract recommendations.
The SMS® – Systemic Maturity Scale uses four levels. Diagnostics do not only “score” you; they explain why you are at that level and what would realistically shift you upwards.
• At Level 1, documents exist but thinking is reactive and fragmented. • At Level 2, processes improve, but analysis remains mostly linear. • At Level 3, cause–effect, interfaces, and weak signals are consciously handled. • At Level 4, thinking, measurement, reporting, execution, and design operate as one system.
Each SMR® includes a short “Systemic Maturity” statement, such as: ●●●●●●●● “The current case reflects a strong Level 3 with emerging Level 4 patterns, if supported by execution.”
- 1. Initial request: you briefly describe the case, person, digital journey, or documents you want analyzed.
- 2. Material selection: we agree on which files or URLs to share (Word / PDF / PowerPoint / Excel / key web pages or secure links).
- 3. Scope & fee confirmation: based on the number of document pages, desired SMR® analysis length, and depth of work, you receive a clear proposal.
- 4. Diagnostic work: STT® & SMS®-based analysis, multi-lens reading (including SWX® lenses for web), synthesis of patterns, and SMR® drafting.
- 5. Delivery & debrief: written SMR® plus optional online debrief session to clarify implications and next steps.
Standard fees assume delivery within 3 working days. Earlier delivery adds a fast-track factor on the total diagnostic fee: 2 days → +10% · 1 day → +20% · same day → +30%.