Systemic Problem-Solving Support

Stop treating every issue as “one case”.
Fix the system behind it.

This service is for organizations serious about eliminating repeated technical incidents, recurring administrative problems, and management issues that “never die”. We use STT® and SSX® logic to read the problem systemically and design interventions that aim for permanent solutions, not temporary relief.

This is a top-level, single-tier service – not a basic/standard/premium menu. You engage one level only: the best we can offer, using the full stack of STT®, SMS®, SMR®, and SEM® where needed.

How to send your case: • You do not upload files on this page. • Prepare your case summary and documents, then send them in ONE WhatsApp message or ONE email only. • Work starts only after payment is received. You will receive clear payment instructions and a confirmed fee once we accept the case.

💬 Discuss a specific problem ✉️ Email a structured case summary

Typical situations

Technical issues that keep returning despite “fixes” and repeated vendor interventions.

Administrative processes that create delays, confusion, or conflict between departments.

Management problems where the same pattern appears with different people and teams over time.

Mixed cases where technology, policy, and behavior are tightly intertwined.

Instead of guessing “who is wrong”, we ask: what kind of system produces this pattern? Then we design interventions at the right level.

Systemic approach

From incident description to systemic map.

We start from your real case: a failure, a recurring incident, or a conflict that is becoming dangerous or politically sensitive. Then we apply STT® and SSX® logic to move beyond “what happened” into “what in the system made this likely to happen”.

Clarifying the problem frame: what is included, what is excluded, and who is defining it.

Mapping structures, roles, incentives, tools, and information flows around the issue.

Identifying leverage points: where a change would transform the pattern, not just hide its symptoms.

Reading the organization’s SMS® maturity through how it normally responds to such problems.

The outcome is a systemic view of the case: clear, visual, and ready to be translated into decisions and execution paths (SEM®).

SSX®-inspired systemic reading Aligned with STT® & SMS®

Types of problems

Technical, management, and administrative – treated as one system.

The service covers three broad families of problems that often overlap:

Technical problems: system downtime, recurring bugs, fragile architectures, and solutions that keep breaking under normal load.

Management problems: chronic conflicts, unclear accountability, misaligned expectations, and leadership blind spots that repeat across teams.

Administrative problems: complex procedures, approvals that trap work, and policies that create more risk than they prevent.

We treat all of these as expressions of the same underlying architecture – so the solution is systemic, not isolated.

Engagement flow

How a typical problem-solving engagement works.

While each case is unique, the engagement follows a clear, disciplined sequence. Your materials are sent once, in one message, then handled through a structured systemic reading:

Step 1

You send a single structured WhatsApp or email message with the case summary and all documents.

Step 2

We review feasibility, confirm whether we will take the case, and share the professional fee & payment details.

Step 3

After payment is received, we run the systemic reading and prepare our recommendations and options.

Step 4

We share findings, highlight systemic leverage points, and suggest SEM®-aligned execution pathways.

For more complex environments, this service can be embedded into a systemic subscription or combined with STT® Assessment and SMS® Maturity Assessment.

Working with MAB GROUP

Confidential, focused, and designed around real constraints.

We recognize that many technical and management problems are politically sensitive and time-pressured. The service is designed with that in mind:

Confidentiality around cases and individuals, with emphasis on systemic patterns rather than personal blame.

Time-boxed engagements that respect operational pressure while still going deep enough to be meaningful.

Options for remote or hybrid work, depending on the nature and sensitivity of the problem.

The aim is simple: fewer recurring issues, fewer surprises, and a higher SMS® maturity level visible in the way your organization responds when something goes wrong.

Built on STT® & SSX® logic Integrated with SMS® & SEM®

Next step

Send one complete message. Then let us handle the systemic reading.

If you are facing a problem that you cannot afford to mishandle again, a systemic reading can prevent your organization from paying the same price twice. Prepare your case once, send it in one message, and we will tell you whether we can help and how.

📎 Send case via WhatsApp 📤 Email my case for review