This course introduces the foundational concepts, tools, and mindset of Systems Thinking. It enables participants to understand complexity, identify patterns, and shift from reactive fixes to systemic solutions.

• Core principles of Systems Thinking
• Types of systems and feedback loops
• Distinguishing symptoms from root causes
• Tools like causal loop diagrams and system archetypes
• How to shift from linear to systemic interventions

• Managers & team leaders
• Strategy, policy, and quality professionals
• Public sector innovators
• Consultants and organizational designers

• Apply systems tools in real work scenarios
• Enhance your ability to solve complex challenges
• Design solutions with long-term sustainability
• Improve collaboration across teams and departments