SBS – Systemic Backlog Solution
Eliminate workflow backlogs by fixing the system — not by pushing the people.
The Problem Most Leaders Face
Many leaders try to solve backlogs by:
- Hiring more staff
- Pushing teams harder
- Redistributing tasks
- Working longer hours and overtime
These actions bring temporary relief but treat the symptoms, not the systemic causes — which is why the backlog keeps returning.
People explain only
5–15% of variation
5–15% of variation
The system drives
95% of outcomes
95% of outcomes
Optimizing tasks 100% ⇒
Total impact ≈ 5%
Total impact ≈ 5%
Without systemic redesign, organizations end up with organized chaos: busy teams, exhausted leaders, and no real progress.
The SBS Breakthrough
Mohammad Albuzaid developed SBS – Systemic Backlog Solution within the family of Systemic Leadership models (QTL, SSX, SEI…). The goal is to move from firefighting symptoms to solving root causes.
What SBS Enables
- Analyze patterns: when and why tasks pile up
- Map feedback loops: what keeps recreating congestion
- Redesign workflows: aligned with true system capacity
- Re-prioritize work: from busyness to outcomes
Proven Results
- Eliminated 8,000+ tasks with zero new hires
- Doubled capacity by systemic priority reshuffling
- Stopped recurring breakdowns via feedback-loop analysis
Who Should Attend
- Senior executives and public-sector leaders
- Transformation & strategy directors
- Performance, quality, and HR leaders
- Consultants seeking advanced systemic tools
- Leaders aiming to increase output without extra resources
What You Will Learn
- Diagnose backlog patterns and systemic drivers
- Map feedback loops that regenerate congestion
- Engineer workflows to match real system capacity
- Re-prioritize effectively to maximize outcomes
- Apply SBS tools with ready-to-use templates
Course Structure
- Case studies: how organizations used SBS to clear thousands of tasks
- Interactive simulations: backlog scenarios solved with systemic tools
- Framework integration: connecting SBS with SSX – Systemic Solutions for Complex Problems
- Personal action plan: a backlog-reduction roadmap for your context
Duration & Delivery
- 3-Day Intensive: focused systemic immersion
- 5-Day Extended Workshop: deeper practice and case applications
- Languages: English & Arabic
- Format: In-person or online (interactive and applied)
Registration & Schedule
Explore upcoming SBS journeys and register directly:
For corporate bookings and private deliveries, please contact us by email.