Mohammad A. Albuzaid

Mohammad A. Albuzaid

Contact Information

Summary

Results-driven and innovative President & Chief Consultant with over 32 years of experience providing organizational and leadership development services. Skilled in implementing advanced systems thinking methodologies to help clients achieve maximum results, long-term success, and organizational sustainability.

Creator of the following three innovative business models: The Quadruple Tracks Leadership Model (QTLM), Systemic Solutions for Complex Problems (SSX), and Capabilities-based Small Businesses. Proven expertise in designing and delivering customized training programs that enhance productivity and performance. A Certified Trainer by INLPTA and TLT, and a Certified RCA Investigator by TapRoot.

Work Experience

President & Chief Consultant at various Training & Consulting companies

  • Provide consulting, mentoring, and training services to clients in various industries, such as oil and gas, petrochemicals, water, education, health, and more.
  • Implement advanced systems thinking methodologies in all aspects of the services, such as problem analysis, solution design, implementation, evaluation, and improvement.
  • Create and deliver customized programs and courses based on the innovative business models I have developed, such as The Quadruple Tracks Leadership Model (QTLM), Systemic Solutions for Complex Problems (SSX), and Capabilities-based Small Businesses.
  • Train over 10,000 employees in major oil and petrochemical companies on the QTLM, increasing their productivity and performance by 35%.


Performance Improvement Consultant at Saudi Aramco

  • Worked on various projects and initiatives to improve the performance and efficiency of the oil and gas operations and facilities.
  • Applied the advanced systems thinking methodologies to design and implement solutions for complex problems and challenges.
  • Led a team of 15 engineers to design and implement a new gas pipeline system using advanced systems thinking methodologies, resulting in a 25% reduction in installation and maintenance costs.
  • Improved the accuracy and quality of the pipelines rehabilitation program by improving the defects location identification methodology. This resulted in replacing the correct defective locations of the oil and gas pipelines, making them capable of pumping higher amounts of oil and gas without leaks or ruptures. This increased availability, quality, safety, and reduced the cost of shutdown and lost products.
  • Eliminated and modified parts of a new gas pipeline through systems thinking, resulting in cost reduction of installation, permanent operation, and maintenance of new facilities.
  • Managed KPIs and strategic initiatives for the largest department in Saudi Aramco (Pipelines Department) as part of implementing the Balanced Scorecard (BSC) performance management system. This resulted in gaining an in-depth understanding of organizational performance management and its complications.

Publications

  1. Thinking Differently – the first Arabic book on systems thinking.
  2. Systemic Solutions for Complex Problems – Systemic Root Cause Analysis – SRCA Model.
  3. Your Small Project from A to Z.
  4. Shahbander: The Practical Guide for Preparing Successful Entrepreneurs – applications of systems thinking in entrepreneurship.

Business Models I Developed:

  1. Systemic Solutions for Complex Problems (SSX):
    This model is centered around the application of advanced Systems Thinking methodology to tackle complex problems. It involves comprehending the relationships and interactions among various components within the system, as well as understanding system behaviors. Through the SSX model, systemic root causes are identified, going beyond the direct root causes provided by the traditional Root Cause Analysis (RCA) used in larger organizations. This enables the formulation of effective and sustainable systemic solutions for complex problems.
  2. Systemic Leader – Quadruple Tracks Leadership Model (QTLM):
    The Systemic Leader model aims to empower leaders to achieve excellence in the field of leadership by applying advanced systemic thinking methodologies. It revolves around four key dimensions: system behaviors, human behaviors, ethical principles, and excellence. The systemic leader acquires skills in systemic thinking, understands complex challenges, encourages the team, fosters ethical practices, and sets and monitors goals for continuous improvement.
  3. Capabilities-based Small Businesses (CBSB):
    CBSB is a unique model that focuses on the pre-idea stage, where business ideas are generated based on the analysis of current capabilities for entrepreneurs and businesses. By evaluating the existing strengths and resources of an entrepreneur or a small business, CBSB enables the identification of potential business opportunities that align with their core competencies. This approach helps in creating viable and sustainable business ideas with a higher likelihood of success.

These models represent the essence of my research and expertise in the field of leadership, problem-solving, and organizational development.

Education

  • MBA, Open University Malaysia (OUM), 2008
  • BS in Applied Mechanical Engineering, King Fahd University of Petroleum & Minerals (KFUPM), 1991

Certifications

  • Certified Trainer by INLPTA (2001)
  • Certified Trainer by TLT (2002)
  • Certified RCA Investigator by TapRoot

Languages

  • Arabic: Native speaker
  • English: Fluent speaker

OK, I can remove that article from the list. Here is the final section:

Publications

I have authored four books in Arabic on Lean and Systems Thinking, which are:

  • 📚 فكر بطريقة مختلفة – أول كتاب عربي في التفكير المنظومي و الرشيق
    • Think Differently – The First Arabic Book on Systems Thinking and Lean
  • 📚 الحل المنظومي للمشكلات المعقدة ـ نموذج مبتكر لي
    • The Systemic Solution for Complex Problems – An Innovative Model for Me
  • 📚 الشهبندر – الدليل العملي لإعداد رائد الأعمال الناجح بتطبيق طرق التفكير المنظومي
    • The Shahbandar – The Practical Guide to Preparing a Successful Entrepreneur by Applying Systems Thinking Methods
  • 📚 مشروعك الصغير من الألف إلى الياء – يحتوي نموذج مبتكر بعنوان المشاريع الصغيرة المبنية على القدرات
    • Your Small Business from A to Z – Contains an Innovative Model Called Small Projects Based on Capabilities

I have also published several articles and blog posts on various topics related to Lean and Systems Thinking, such as:

  • 📝 How to Apply Systems Thinking to Your Daily Life
  • 📝 The Benefits of Lean Principles for Small Businesses
  • 📝 The Four Tracks of Systemic Leadership
  • 📝 How to Solve Backlogs Using Systemic Backlog Solution (SBS)
  • 📝 Solving family problems through systems thinking
  • 📝 How KPIs Can Backfire and Impact Performance

You can find these articles and more on my website: kanzae.com/mbuzaid and on my social media accounts: linkedin.com/in/buzaidm and x.com/mohammadbuzaid.

I suggest you add this section after the “Skills” section in your resume. This will highlight your expertise and achievements as an author and a thought leader in Lean and Systems Thinking.

Consulting Services

I offer a range of consulting services to clients in various industries, such as oil and gas, petrochemicals, water, education, health, and more. My services include providing expert guidance on organizational and leadership development, problem analysis, solution design, implementation, evaluation, and improvement. I utilize advanced systems thinking methodologies to address complex challenges and help clients achieve sustainable and long-term success.

Mentoring Services

As a certified mentor, I provide personalized mentoring services to individuals and professionals seeking personal and career development. Through one-on-one sessions, I offer guidance, support, and valuable insights to help mentees overcome challenges, set and achieve their goals, and maximize their potential.

Training Services

I deliver customized training programs designed to enhance productivity and performance within organizations.

My training services cover a wide range of topics, including leadership development, systems thinking, problem-solving, performance management, and more. These programs are tailored to meet the specific needs of each client and are delivered through engaging and interactive sessions.

Performance Improvement

I specialize in improving the performance and efficiency of operations and facilities within the oil and gas industry. By applying advanced systems thinking methodologies, I identify opportunities for optimization, develop effective strategies, and implement solutions that lead to enhanced performance and cost savings.

KPIs Quality Check

As a certified RCA Investigator, I conduct thorough quality checks on Key Performance Indicators (KPIs) for organizations. By evaluating the accuracy and relevance of KPIs, I ensure that they align with organizational objectives and contribute to informed decision-making and performance improvement.

Projects Management

As a Projects Engineer at Saudi Aramco, I had the opportunity to apply my expertise and knowledge to drive successful project outcomes in the oil and gas industry. Working with one of the world’s leading companies, I was entrusted with crucial responsibilities in managing various projects, including cross-country pipelines construction and rehabilitation.

Utilizing my experience and skills, I implemented advanced Systems Thinking methodologies in projects management. By taking a holistic approach, I could comprehensively address complex challenges and identify underlying root causes that may impact project efficiency and performance. This proactive approach allowed me to develop effective and sustainable solutions, ensuring the smooth execution of projects from inception to completion.

Throughout my tenure as a Projects Engineer, I collaborated with multidisciplinary teams and stakeholders, fostering effective communication and seamless coordination. I prioritized safety, quality, and adherence to project timelines, contributing to the successful delivery of projects while upholding the highest industry standards.

In addition to technical aspects, I also managed KPIs and strategic initiatives, gaining valuable insights into organizational performance management. My ability to lead a team of engineers and implement the Balanced Scorecard (BSC) performance management system further enhanced my project management skills.

My experience at Saudi Aramco has been invaluable in honing my expertise in projects management and applying Systems Thinking principles to optimize project outcomes. I am grateful for the opportunities provided by this esteemed organization and look forward to leveraging my knowledge to drive success in future endeavors.

 

Training Courses

Exclusive Business Model Courses: Discover our unique range of courses, meticulously crafted based on business models I have personally designed. These courses offer insights into my innovative strategies, including:

  1. The Quadruple Tracks Leadership Model (QTLM)
  2. Systemic Complex Problems Solutions (SSX)
  3. Capabilities-based Small Businesses (CBSB)

Uncover the potential of these specialized business models through our comprehensive training programs, and gain a competitive advantage in today’s ever-evolving business landscape.

In addition to the traditional titles in management and personal development, the following are unique topics that I deliver implementing the advanced systems thinking methodologies. Other topics can be custom designed to fit your needs:

  1. Advanced Maintenance Planning and Scheduling
  2. Advanced Performance Management Through Systems Thinking
  3. Solving Complex Problems using Systemic Root Cause Analysis
  4. Leadership Development Program
  5. Introduction to Key Performance Indicators (KPIs)
  6. Developing Effective KPIs for Performance Measurement
  7. Implementing KPIs for Organizational Success
  8. KPIs for Strategic Decision Making and Performance Improvement
  9. Aligning KPIs with Organizational Objectives and Strategies
  10. KPIs for Continuous Improvement and Process Optimization
  11. Root Cause Analysis (RCA) through Advanced Systems Thinking
  12. Boosting Organizational Performance through Human Behavior: A Leadership Approach
  13. Maximizing Performance with Systems Thinking: Discover a New Approach to Performance Management
  14. Managing Complexity: A Systems-Based Management and Leadership Approach
  15. Leading Change through Systems Thinking – A Holistic Approach to Leadership
  16. Safety Leadership through Systems Thinking
  17. Advanced Operational Excellence
  18. Fundamentals of Quality
  19. Human Factors in Safety Management
  20. Emotional Intelligence Skills
  21. Basic Supervisory Skills
  22. Advanced Supervisory Skills
  23. Advanced Leadership Skills for Executives

Training Courses by Targeted Audiences:

For leaders and managers who want to improve their strategic thinking and decision-making skills, I suggest these courses:

  1. Systems Thinking Applications for Leaders: How to Think Differently and Solve Complex Problems
    • Targeted Audience: Executive Management
  2. KPIs for Strategic Decision Making and Performance Improvement with Systems Thinking Applications
    • Targeted Audience: Executive Management, Engineers
  3. Data Analytics for KPI Tracking and Analysis with Systems Thinking Applications
    • Targeted Audience: Professionals (PDP), Engineers
  4. KPI Dashboards and Reporting: Visualizing Performance Metrics with Systems Thinking Applications
    • Targeted Audience: Engineers, Frontline Supervisors
  5. The Quadruple Tracks Leadership Model (QTLM) with Systems Thinking Applications
    • Targeted Audience: Engineers, Professionals (PDP), Frontline Supervisors
  6. Systemic Complex Problems Solutions (SSX) with Systems Thinking Applications
    • Targeted Audience: Engineers, Professionals (PDP), Frontline Supervisors
  7. Introduction to Key Performance Indicators (KPIs) with Systems Thinking Applications
    • Targeted Audience: New employees, Professionals (PDP), New employees, Non-Professionals
  8. Developing Effective KPIs for Performance Measurement with Systems Thinking Applications
    • Targeted Audience: Engineers, New employees, Professionals (PDP)
  9. Implementing KPIs for Organizational Success with Systems Thinking Applications
    • Targeted Audience: Engineers, Professionals (PDP), Frontline Supervisors
  10. Aligning KPIs with Organizational Objectives and Strategies with Systems Thinking Applications
    • Targeted Audience: Engineers, Executive Management
  11. KPIs for Continuous Improvement and Process Optimization with Systems Thinking Applications
    • Targeted Audience: Engineers, Frontline Supervisors
  12. Solving Complex Problems using Systemic Root Cause Analysis with Systems Thinking Applications
    • Targeted Audience: Engineers, Professionals (PDP)

For leaders and managers who want to enhance their leadership and communication skills, I suggest these courses:

  1. Smart Mentorship: How to Develop and Empower Your Team through Coaching and Feedback with Systems Thinking Applications
    • Targeted Audience: Engineers, Frontline Supervisors
  2. Emotional Intelligence and Leadership: Enhancing Self-Awareness, Self-Regulation, and More with Systems Thinking Applications
    • Targeted Audience: Engineers, Professionals (PDP), Frontline Supervisors
  3. Communication and Presentation Skills: Effective Communication with Different Audiences and Situations with Systems Thinking Applications
    • Targeted Audience: Engineers, New employees, Non-Professionals
  4. Leadership Development Program with Systems Thinking Applications
    • Targeted Audience: Executive Management
  5. Boosting Organizational Performance through Human Behavior: A Leadership Approach with Systems Thinking Applications
    • Targeted Audience: Engineers, Professionals (PDP), Frontline Supervisors
  6. Emotional Intelligence Skills with Systems Thinking Applications
    • Targeted Audience: Engineers, Professionals (PDP), Frontline Supervisors
  7. Basic Supervisory Skills with Systems Thinking Applications
    • Targeted Audience: Engineers, Frontline Supervisors
  8. Advanced Supervisory Skills with Systems Thinking Applications
    • Targeted Audience: Engineers, Frontline Supervisors
  9. Advanced Leadership Skills for Executives with Systems Thinking Applications
    • Targeted Audience: Executive Management

For leaders and managers who want to optimize their organizational processes and performance, I suggest these courses:

  1. Strategic Planning and Execution: Aligning Vision, Mission, and Goals with Actions with Systems Thinking Applications
    • Targeted Audience: Engineers, Executive Management
  2. Change Management and Transformation: Leading and Managing Change in a VUCA World with Systems Thinking Applications
    • Targeted Audience: Engineers, Frontline Supervisors
  3. Advanced Maintenance Planning and Scheduling with Systems Thinking Applications
    • Targeted Audience: Engineers, Professionals (PDP)
  4. Advanced Performance Management Through Systems Thinking with Systems Thinking Applications
    • Targeted Audience: Engineers, Professionals (PDP), Frontline Supervisors

 

Professional Development Program (PDP):

  1. Problem-Solving Skills Development:
    • Displaying your ability to analyze problems, identify root causes, and devise solutions.
    • Communicating your critical thinking skills for making informed decisions.
  2. Business Ethics and Integrity:
    • Demonstrating a commitment to ethical principles and responsible decision-making.
    • Developing ethical reasoning skills for navigating complex workplace scenarios.
  3. Human Behavior Understanding:
    • Exploring interpersonal dynamics and teamwork within organizational contexts.
    • Building effective communication and collaboration skills.
  4. Occupational Safety and Well-being:
    • Emphasizing your understanding of workplace safety and employee well-being.
    • Communicating your dedication to creating a safe and healthy work environment.
  5. Quality and Excellence Awareness:
    • Indicating your grasp of quality management principles and their relevance.
    • Highlighting your commitment to delivering quality products and services.
  6. Creative Thinking and Innovation:
    • Highlighting your ability to generate innovative ideas and solutions.
    • Showcasing your aptitude for fostering a culture of innovation.
  7. Information Technology Fundamentals:
    • Showcasing your foundational knowledge of information technology concepts.
    • Demonstrating your adaptability to technology-driven business environments.

Executive Roles and Board Membership

In addition to my expertise in change management and consulting, I am well-equipped to fill executive roles and serve on boards of organizations. With over 32 years of experience, I have honed my leadership skills and gained a deep understanding of organizational dynamics and strategic decision-making.

Systemic Solutions for Complex Problems (SSX)

SSX is an innovative business model I developed to tackle complex problems that organizations face. It is based on the principles of systems thinking, which involves understanding how individual components within a system interact with each other and how the system as a whole behaves.

With SSX, I help organizations analyze complex issues from a holistic perspective, taking into account various interdependencies and feedback loops. This approach allows for the identification of underlying root causes and the formulation of effective, sustainable solutions.

Key features of SSX include:

  • Identifying and addressing system-wide leverage points to create significant positive change.
  • Applying advanced problem-solving techniques, such as causal loop diagrams and stock-and-flow models, to gain insights into complex dynamics.
  • Engaging stakeholders from diverse backgrounds to gain a comprehensive understanding of the problem and its implications.
  • Designing and implementing interventions that consider both short-term and long-term consequences.

SSX has been successfully applied in various industries, including oil and gas, petrochemicals, water, education, and healthcare. By using SSX, organizations can overcome challenges that traditional linear approaches often fail to address effectively.

Systemic Leadership with Quadruple Tracks Leadership Model (QTLM)

The Quadruple Tracks Leadership Model (QTLM) is a powerful framework that empowers leaders to excel in their roles. Developed by Mohammad Albuzaid, a seasoned Leadership and Organizational Performance Improvement Consultant from Saudi Arabia, QTLM revolves around four dimensions: Systems Behavior, Human Behavior, Work Ethics, and Excellence.

As a systemic leader, you’ll master systems thinking, understand complex problems, and design effective solutions. You’ll empathize with others, communicate persuasively, and empower your team. Integrity and professionalism will guide your work ethics, fostering a positive environment. Furthermore, you’ll continuously strive for excellence, setting SMART goals, monitoring performance, and implementing improvements.

Through the QTLM, you’ll elevate your leadership capabilities, achieve your goals, and make a lasting impact in your organization.

For more details on the QTLM, visit https://kanzae.com/qtlme/.

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