Mastering KPIQC: Fixing Misleading Metrics with Systems Thinking

In today’s data-driven world, Key Performance Indicators (KPIs) are the backbone of performance measurement. However, many organizations face the challenge of misleading KPIs that drive the wrong decisions. Mastering KPIQC focuses on fixing these metrics using the KPIQC (Key Performance Indicator Quality Check) framework, a systems thinking approach developed by Engr. Mohammad A. Albuzaid. This course, inspired by his book “Are Your KPIs OK?”, dives deep into how to develop and manage accurate KPIs that truly reflect the health and performance of your organization.

What You Will Learn

• Understanding KPIQC: Gain insight into the KPIQC methodology and how it can transform your KPI framework.
• Fixing Misleading KPIs: Learn how to identify and resolve misleading KPIs that drive ineffective decisions.
• Systems Thinking in KPIs: Apply systems thinking principles to build a holistic and accurate KPI system.
• Root Cause Analysis: Move beyond traditional root cause analysis by discovering how to connect KPIs with systemic causes in your organization.
• Real-World Case Studies: Examine case studies where the KPIQC methodology was implemented to improve organizational performance.

Who Should Attend

• Executives and Leaders: Who are responsible for measuring and driving organizational performance through effective KPIs.
• Managers: Involved in setting and tracking KPIs for their teams and departments.
• Data Analysts: Who specialize in performance measurement and KPI reporting.
• Consultants: Seeking to improve their clients’ KPI systems by using systems thinking approaches.

About the Program Leader

Mohammad Abdullah Albuzaid is a global expert in systems thinking and the developer of the KPIQC framework featured in his book “Are Your KPIs OK?”. With over 30 years of experience in organizational performance improvement and strategic alignment, Mohammad has led KPI development projects in industries such as oil, gas, and petrochemicals. His KPIQC approach ensures that organizations implement KPIs that reflect their true performance, avoiding the common pitfalls of misleading metrics.

Proven Leadership in KPI Management

Mohammad’s KPIQC model was born from real-world challenges in industries like oil and gas, where inaccurate KPIs had widespread effects. His leadership in implementing KPIQC has helped businesses align their KPIs with organizational goals, ensuring accurate reporting and decision-making.

KPIQC: A Unique Approach

Unlike traditional KPI management, Mohammad’s KPIQC methodology goes beyond surface-level metrics by addressing systemic root causes. While Root Cause Analysis (RCA) often stops at identifying the root cause of problems, KPIQC digs deeper into systemic root causes, providing organizations with permanent solutions to performance issues.

Program Outline

• Day 1: Introduction to KPIQC – Discover the origins and principles of KPIQC and systems thinking.
• Day 2: Identifying Misleading Metrics – Learn how to detect and fix flawed KPIs within your organization.
• Day 3: Implementing KPIQC – A step-by-step guide to applying the KPIQC methodology in your performance systems.
• Day 4: Case Studies – Real-world examples of how KPIQC has transformed businesses.
• Day 5: Embedding KPIQC into Culture – Ensure lasting success by integrating KPIQC into your organization’s culture.

Key Benefits

• Develop accurate, systems-informed KPIs that truly reflect performance.
• Fix misleading metrics and drive better decision-making with the KPIQC framework.
• Implement systems thinking into KPI management to uncover systemic root causes.
• Benefit from case studies showing the application of KPIQC in real-world settings.

Registration Information

For more details and registration, please visit kanzae.com or contact us directly:

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